DREDTECH Computation

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Student age

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Introduction

I come to you! I am a CompTIA A+ and Network+ certified professional specializing in providing inexpensive computer repair including, but not limited to, hardware and software installation, troubleshooting and upgrading. I buy and sell computer equipment as well as provide hardware and software training. I have been in business for over 15 years. I serviced NJ, NY and CT in the past. Currently, I provide mobile servicing in NC.

Overview

3 employees

17 years in business

Payment methods

This pro accepts payments via Cash, Credit card, and Square cash app.

Social media

Facebook

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
FOR REPAIR SERVICE: This is a MOBILE service provide, which means I COME TO YOU! I pick up your computer then diagnose. If you decide to go with my service, then 50% is due to begin work and the remaining amount will be due upon completion of service. There is a fee to pick up computer system depending on distance, which is deducted from services cost if accepted. FOR WEBSITE DESIGN: Initial consult is verbal or virtual wherein a intake form is filled out. Upon completion of form, pricing is given for design of website. If price is accepted, then time frame for completion is given and 50% of the total cost is required to begin. The remaining amount is due upon completion of time frame.
What is your typical process for working with a new customer?
I am extremely patient in ascertaining the issue at hand. I provide excellent customer service and explain resolutions in a user-friendly manner.
What education and/or training do you have that relates to your work?
I am CompTIA A+ and Network + certified. I also have a Bachelor's Degree with concentration in Management of Information Technology and Data Analytics, with a minor in Entrepreneurship.