FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We sometimes need to charge a travel fee, to cover costs of parking tolls gas etc and keep your service price as reasonably as possible.
- What is your typical process for working with a new customer?
We have a questionnaire to collect all info on event and headcount specifics We evaluate the questionnaire and then can send an officially customized quote We would schedule a trail appt or phone consult After phone consult we would prepare the contract with all specific details. Contracted terms are agreed upon by both party’s although we do allow timeline of changes to the contract based on our experience of varies needs and last minute details that can’t be rushed. We share prep information for all attendees. How hair and faces should arrive to maximize time and services. Easy payment options We have an quick responding coordinator named Alyssa who is available to answer and support all the planning and contracting needs. Through this whole process.
- What education and/or training do you have that relates to your work?
Cosmotology license / Donna Bella Hair Extension Certified/ We run a BEAUTY Exchange Academy where we train other trainers and hairdressers.