FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our process is focused around quality and customer service. We warranty our work for 2 years so you can expect high quality paints and professionalism. We always want to be competitive! But we'll never compromise quality over profits.
- What is your typical process for working with a new customer?
The first step is a pre-call to gain an understanding of the scope of the project and are we a good fit for each other. That's usually a 15 minute phone call If its a small project i.e.. 1 - 2 rooms than a remote estimate works great, anything larger than we'll come to your home for a walk through of the space. We'll measure each room asking ALOT of question to truly understand what the end results are that you're striving to achieve. Once the walk through is completed, the sales rep will create a proposal to present before they leave. This way, we can ensure the final proposal captures everything you're looking to have painted.
- What education and/or training do you have that relates to your work?
I spent 25 years in the healthcare industry on the marketing side. I have extensive training in sales, operations and delivering a customer experience. The crews, on average, have over 20 years of painting experience.