FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is determined on a per-project basis with full transparency. We begin by assessing your property and discussing both your needs and preferences. Based on this evaluation, we provide a detailed written quote, ensuring you have a clear and straightforward way to make a decision. There are no hidden fees—just honest, upfront pricing tailored to your specific project.
- What is your typical process for working with a new customer?
Our process for working with a new customer is designed to ensure a smooth and seamless experience: 1. Initial Consultation – We start with a conversation to understand your needs and determine if we are the right fit for each other. 2. Site Survey – We visit your property to assess the space and discuss your vision in detail. 3. Custom Design – Based on your preferences, we create a design that aligns with your style and functional requirements. 4. Flawless Installation – Once the design is approved, our team executes the installation with precision and attention to detail, ensuring a seamless finish. Our goal is to deliver a hassle-free experience and results that exceed your expectations.
- What education and/or training do you have that relates to your work?
We have several years of experience in home remodeling and providing top-quality service to homeowners. All of our installers undergo thorough background checks and drug testing to ensure professionalism and reliability. Additionally, they receive factory training for every product we install, ensuring that each project meets manufacturer standards for both warranty compliance and flawless execution the first time.