J.C. Lee’s Carpet Care
J.C. Lee’s Carpet Care

J.C. Lee’s Carpet Care

Top Pro

Free on-site estimate


Work needed
Reason for repair

Responds in about 1 hour


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Introduction
Important notice: Thumbtack is a great resource that allows potential clients receive complete transparency when it comes to prices and service quality. Due to the nature of the app and charges for every matches lead, I am requesting serious inquiries only and would ask clients to not submit duplicate leads. About J.C. Lee’s Carpet Care At J.C. Lee’s Carpet Care, we specialize in general property restoration. Including but not limited to •Carpet Cleaning & repair • Carpet re-stretching • Ozone treatment for odor removal (vehicles and residential) •upholstery cleaning •Water mitigation •subfloor squeak repair _____________________________________________ Why hire? Our Truck-mount machine is equipped with both internal and external boosters for extra vacuum power and solution heat to eliminate the toughest grime and lift worn carpet fibers. Our solutions are top of the line! With our neutral PH emulsifier your carpet will be cleaned with zero residue and a lower chance of post clean browning/wicking. Customers receive complimentary shoe covers to walk on the clean carpet! Scotch guard protection: after carpet cleaning we protect your investment by spraying a coat of premium maxim carpet protector. All included. Carpet repairs; we have the skill to repair any rip, tear, or stain that can not be restored with carpet cleaning. Get all the restoration done with one appointment! ______________________________________________ Carpet cleaning machine rental: For 85.00 a day/ 300.00 per week + 150.00 refundable deposit. Get an extractor delivered and picked up at your location! Comes with extractor, 25’ solution/vacuum hoses, 5 gallon bucket, zip carpet shampoo, and cleaning wand. _______________________________________________ Disclaimers Stain treatment is not guaranteed with use of chemicals and is 100% free and included with the cleaning. Please refrain from submitting negative feedback regarding stains that were treated but still visible. To remove stains completely, extensive repair work for an additional fee may be necessary. Furniture that is moved for cleaning will be put on blocks and must NOT be removed until carpet is completely dry. We will not be held accountable for damaged carpet or furniture caused by early removal. Carpet stretching may require seperating an existing seam then re-seamed after stretching. Re-seams are considerably more visible (especially with worn carpet) than the original seam done when carpet was installed. Depending on type and age of carpet, Wrinkles that are flattened will continue to have visible crease marks that go away over time with continued vacuuming. Frequently asked questions Q: why did stains come back after cleaning? A: when stains penetrate through fibers and get into the backing of the carpet. The staining wicks back to the surface during the drying phase. Q: how long will it take my carpet to dry? A: 8-20 hours. I suggest turning on any fans you have whether it’s ceiling fans or desk fans to speed up drying times. Q: Do you do green cleaning? A: Yes, I have access to organic pre treatments and extraction solutions. Q: Is it safe for pets? A: Yes, completely safe for children and pets. Q: why did you put my furniture up on foam blocks after the cleaning? A: when the carpet is wet, the stain from the wood of furniture will permanently transfer to the carpet. Metal furniture will rust and stain the carpet as well. Q: what causes carpet to wrinkle and buckle? A: there are a few factors, the carpet wrinkles as a result from high traffic, or sliding furniture across carpet over extended periods of time. When has nowhere to shift. Secondly (and most common) is improper installation. When carpet is installed, the installers request the workers to knee kick the carpet for installation for time and money. When In fact the power stretcher is the efficient way to get the carpet tight and secured on the tack strips. Q: what if I don’t have extra carpet for you to do a patch/bonded insert? A: usually I take a donor piece of carpet from the most inconspicuous spot in a closet. The donor from the closet will then be replaced with a similar carpet and will be dyed if necessary for a better match. . Services: Carpet Cleaning, carpet repair, upholstery cleaning, deodorize, padding installation. Business hours are Mon-fri, 9:00am - 6:00pm Sat & Sun 9:00am - 6:00pm Yi
Overview

Current Top Pro

Hired 235 times

Serves Raleigh, NC

Background checked

1 employee

6 years in business

Business hours

SunClosedMon9:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Top Pro status

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2024

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2023

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2022

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2021

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2020

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2019

Projects and media

137 photos

Projects and media

137 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

163 reviews

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Read reviews that mention:


pro avatar
Anelia K.
4 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

Was very thorough. Very informative of the process in dyeing my bleach stained carpet. I was satisfied with the finished result.

Details: Dye carpet • Repair • Partial replacement • Discoloration, staining, or odors • 1 room • Residential

Carpet Repair or Partial Replacement
pro avatar
Shannon S.
Feb 19, 2024
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Hired on Thumbtack

Hired on Thumbtack

Joshua is amazing! I can’t recommend enough. He was so responsive and helpful and fixed the carpet my cats tore up with ease ☺️😀. It looks good as new!

Details: Partial replacement • Repair • Worn or fraying • 1 room • Residential

Carpet Repair or Partial Replacement
pro avatar
Quiana M.
Jul 9, 2023
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Hired on Thumbtack

Hired on Thumbtack

Joshua did an excellent job on my carpet. I hired him to stretch my carpet as it had ripples. The service also came with a carpet cleaning. The outcome was fantastic! The carpets look new. He was on time and even moved my furniture back. Will definitely hire him again for my carpet needs.

Details: Restretch current carpet to fit • Needs re-stretching • 1 room • Residential

J.C. Lee’s Carpet Care's reply
Thank you for the feedback, m very happy you were satisfied!
Carpet Repair or Partial Replacement
pro avatar
Kimberly G.
Aug 29, 2020
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Hired on Thumbtack

Hired on Thumbtack

Great job!

Details: Repair • Tears or rips • 1 room • Residential

Carpet Repair or Partial Replacement
pro avatar
Angie B.
1 day ago
·

Hired on Thumbtack

Hired on Thumbtack

We hired Josh to stretch and clean our carpet throughout our home. He responded right away offered a free estimate and had a very fair price. He did an outstanding job!!! Our carpet looks fantastic. We were so impressed by how he took his time to stretch each room properly. We are really glad we choose him and will have him come back to clean our carpet in the years to come.

Details: Restretch current carpet to fit • Needs re-stretching • 3 rooms • Residential

Carpet Repair or Partial Replacement
Credentials
Background Check

Joshua Lee