FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer "Out The Door" pricing. That means the number we quote you includes labor, parts, equipment, permits, and fees. No nickel and dime tactics.
- What is your typical process for working with a new customer?
Many times the way we meet our new customers is when their home is not draining properly (i.e. the home is backed up and sometimes flooding with sewage). We usually must start by clearing a drain clog in the main sewer line. We then perform a sewer scope camera inspection of the main sewer line that travels underground, usually in the front yard, to the city sewer. The results of the inspection determines how we move forward.
- What education and/or training do you have that relates to your work?
NC Plumbing License