FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always clear and upfront. Estimates are free, and there are no hidden fees. Every project is tailored to your home’s specific needs, and we do our best to offer options that fit different budgets. We occasionally provide seasonal discounts, and we’re always happy to explain how to get the best value for your flooring investment.
- What is your typical process for working with a new customer?
My process is simple and stress-free: 1. Consultation – We listen to your needs and explain your options. 2. Estimate – We provide a clear, upfront quote with no hidden fees. 3. Work – We complete the project on schedule while keeping your home clean and protected. 4. Walkthrough – We review everything with you to make sure you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
I trained directly under experienced hardwood professionals and have completed projects ranging from simple refinishing to full custom installations. Over the years, I’ve stayed up to date on the latest equipment, stain options, and finishing techniques to give customers the best results.