FAQs
- What is your typical process for working with a new customer?
We truly value building relationships with new customers and believe that clear, open communication is essential to providing exceptional service. To ensure our clients are fully informed, we offer detailed estimates and thorough examinations, giving them a clear understanding of their unit or equipment’s condition and needs.
- What education and/or training do you have that relates to your work?
With over 20 years of combined training and hands-on experience, we bring a wealth of knowledge to every project. I have completed formal education focused on both modern and older units and equipment, and I continue to expand my expertise to stay current with industry advancements and best practices.
- Describe a recent project you are fond of. How long did it take?
We recently assisted a client whose gas furnace was not operating. After promptly diagnosing the issue, we efficiently resolved the problem, ensuring their system was back up and running smoothly. Our client was pleased with the results and our timely service.