Zen Windows Carolina

Free on-site estimate

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Number of windows to be installed

Existing window removal needed

Window type

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Introduction

Free Online Quotes On High-Quality Replacement Windows Are you hesitant to get a quote for replacement doors and windows because of the high-pressure sales tactics you’re used to? Zen Windows Charlotte does things differently. Our goal is to deliver hassle-free quotes for high-quality replacement windows and doors, so you can make informed choices without hassle and without pressure.

Overview

Hired 1 time

Serves Charlotte, NC

Background checked

License verified

9 employees

11 years in business

Business hours

Sun1:00 pm - 6:00 pmMon9:00 am - 6:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.

Social media

Facebook, Instagram

Featured Projects

146 photos

ZEN Windows - REAL Wood - Brown Exterior
Window Installation

Specialties

Window type

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

12 reviews

5

100%

4

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Read reviews that mention:

Bill D.

2 weeks ago

·

Hired on Thumbtack

Ty was excellent to work with. The installation team headed by Doug was superb. They were very professional and neat cleaning up after completing the job.

Details: Double hung (slides up and down) • Residential

Zen Windows Carolina's reply

Thank you for the kind words!

Window Installation

Sara P.

2 weeks ago

·

Hired on Thumbtack

Ty is excellent. We are so excited to work with him. When I initiated the project I had to put a hold on it for personal reasons and Ty was more than understanding and willing to work with us on our timeline. Thank you, Ty!

Details: Double hung (slides up and down) • As recommended by the professional • Residential

Zen Windows Carolina's reply

Thank you so much!

Window Installation

Thumbtack Customer

Aug 1, 2023

·

From Google

We had windows installed and they were very courteous and professional. Good quality and value. I would definitely recommend them.

Zen Windows Carolina's reply

Thanks so much!

Thumbtack Customer

Jul 14, 2023

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From Google

Not enough can be said about how great of an experience my wife and I had with Zen Windows. From the initial consultation with Ty (which just felt like a conversation, no high pressure sales tactics), to measurements with Scott, emailing with Ericka over lead-times, billing with Sandy, and finally Doug and the team doing the final installation; the entire process was a pleasure and felt easygoing, like dealing with a family. Zen Windows philosophy of having that conversation & make sure its the right fit for you and your home made my wife and I feel VALUED as people and not just an easy commission. They understand that large purchases such as windows shouldnt be made in a day or under pressure to commit by x day as so many competitors in the business operate. Even if we didnt like the windows, I told Ty that his sales approach was one of the most respectable that I have ever had the pleasure of dealing with. My wife and I DID take the time to research and compare other window manufacturers and the Provia line that they installed in our home is EXTREMELY well regarded by both homeowners and installers around the country! Check any forum online and theres almost unanimous praise for Provias manufacturing process for quality and efficiency of their windows and doors. The lead times were not bad at all, maybe 3-4 weeks from the day they placed the order for 21 windows to be installed. The team worked fast, cleaned up any debris from the old windows, and did an excellent job caulking the seams. Our home is cooler, quieter, and the windows look exceptional! Did I mention that Zen Windows pricing is competitive? Extremely! Highly recommended company and I suggest talking with Ty!

Zen Windows Carolina's reply

I can't thank you enough for the awesome review! We have a great team who really care about our clients. Thanks again!

Thumbtack Customer

Jul 13, 2023

·

From Google

From my first contact on their website, to the crew cleaning up after doing the install, this company was helpful, courteous, responsive, & professional. They do not use any hard sell tactics like many other companies do. The product manager kept me informed & I never had to ask any question twice. The windows came in a week earlier than expected! The crew (Marcos & team) arrived 20 minutes early in the morning & had my 11 windows installed, including all the trim work and cleanup, by about 2pm. We had 5 estimates from different companies, and Zen offered the nicest windows at our price point. In fact, we added 3 windows to our original project because the cost was so reasonable. Our new Provia Endure windows are gorgeous. We are very satisfied & highly recommend.

Zen Windows Carolina's reply

So glad to hear you enjoyed the process! If we can ever help out again, please let us know.

Credentials

License

License Type: Specialty Contractor – Interior Construction (NC)

License verified on 1/1/2024

Background Check

Brian Zimmerman

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We do not do the 'gimmicky' sales promotions, we give you our best price up front - that way you know you received the best deal.
What is your typical process for working with a new customer?
Offering Free Online Quotes On High-Quality Replacement Windows Are you hesitant to get a quote for replacement doors and windows because of the high-pressure sales tactics you’re used to? Zen Windows Charlotte does things differently. Our goal is to deliver hassle-free quotes for high-quality replacement windows and doors, so you can make informed choices without hassle and without pressure.
What education and/or training do you have that relates to your work?
Our installers and our teams have all been factory trained in installations and sales. Brian, the owner, Scott the Installation manager, and Ty, the vp of sales, boast over 100 years of window experience between them. Brian, Scott, and Ty have all been executives at large window manufacturers.

Zen Windows Carolina

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