FAQs
- What is your typical process for working with a new customer?
We begin with a 20-minute Discovery Call, giving you the chance to connect with our team and share your vision for your event, while also allowing us to get to know you better. This mutual exchange helps ensure we're the right fit for each other. After the call, most clients decide to move forward within 24 hours. At that point, your event date is secured with a 50% reservation commitment.
- What advice would you give a customer looking to hire a provider in your area of work?
When hiring a wedding photographer and videographer, it’s crucial to find a team that not only has the technical skills but also connects with your vision and values. Look for a provider who listens to your preferences, communicates clearly, and ensures they understand what makes your day unique. A personal connection is key to capturing the emotions and details that will make your memories timeless. For us, as a Christ-centered team, it's important to reflect love and faith in every moment we document. Trust and communication are the foundation of a successful partnership.
- What questions should customers think through before talking to professionals about their project?
Before speaking with professionals about your wedding photography and videography, take time to think through your vision for the day, the moments you want to be captured, and any specific styles or details that are important to you. Consider your preferred timeline, budget, and how involved you’d like the team to be throughout the planning process. It’s also helpful to think about the level of connection and communication you want with your provider to ensure they understand your values and expectations.