Find a granite countertop installer near Charlotte, NC
Find a granite countertop installer near Charlotte, NC
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Top 7 Granite Countertop Installers near Charlotte, NC
Reviews for Charlotte granite countertop installers
James A.
Royal Design did a great job installing my granite countertops. Thank you!
Royal Design CountertopsJesse J.
Daniel and his crew did a fantastic job on my bathroom remodel. The granite countertops were excellent quality and the installation was seamless. I hired him both times for my granite countertop installs and he did not disappoint. He was not overpriced like other’s and he does all the work throughout completion of the granite and sink installation. I highly recommend Daniel and his team for all of your kitchen and bathroom needs.
Fossil Marble Kitchen RemodelingKettely C.
Leonel and his staff did an excellent job installing the granite countertop, he did it with care, He is for sure a Master at his craft!
L&R Countertops, LLCChris C.
Royal Design exceeded my expectations, in working on a very small job but one that was critical to getting our new stove into place in our granite countertops. Highly responsive, quickly evaluated the work needed to be done, and was extremely reasonable in price. The work was professional, quick, and I was highly impressed by the quality of the work. I will absolutely reach out to Royal Design again if we choose to redo our entire countertops, and I would recommend them to anyone looking for help with a countertop fix or install. Can't recommend them highly enough.
Royal Design CountertopsTherese R.
L&R Countertops exceeded my expectations. I hired them to remove my existing granite and backsplash and replace with white veined grey quartz and a marble backsplash. Additionally they installed new faucet, sinks and a quartz countertop on top of two 42” primary vanity cabinets and did the plumbing attachments. They showed up on time each day of the 3 day project and worked 12 hour days. And boy did they work hard and high high attention to detail and cleanliness. I rate them a 10 out of 10 and will definitely be referring them to friends and use them at other opportunities. My cabinets get painted next!
L&R Countertops, LLCLory G.
I contacted Vladimir through Thumbtack and he replied immediately and came out and looked at my countertops for the kitchen and 2 bathrooms that had to be reinstalled due to a flood. There was some damage to all 3 and I had contacted a few other installers who did not want to touch them. Vladimir and his team reassured me they could fix them all and install them and I would not see any damage visible when they were done. They both did a great job on the kitchen granite tops and the marble tops in each bathroom.
I am so pleased and grateful that they were able to salvage my tops and make them look new again!! They took their time with each top and also gave me some great tips in keeping them look new. Thank you both for a wonderful job. I will definitely use Royal Design Countertops again and would recommend them highly!!
Royal Design CountertopsAshley M.
One of the worst experiences I have ever had with any company. I don't even know where to start. For one, the company gave me a sales person that did not speak English fluently. I told him to text message me because of the poor service in my office. At first, the texts were professional. Then the salesperson started to tell me that I owed him coffee and donuts upon installation and he didn't get commission on "any of this crap", and for me to text him my credit card. After feeling uncomfortable with the direction of the messages over several days, I reached out to the sales manager and explained my discomfort. I paid on the phone as no professional person would just text their credit card to a stranger. As a single female, I didn't feel comfortable with the relaxed language, especially if I would be alone with them in my home upon installation. The sales manager reassured me that I would be only working with her, that HR would talk to the sales person and I wouldn't have to worry about being uncomfortable. That lasted a few hours. The salesperson communicated with me several times over the next few days about the fact that my ordered sink they did not carry in stock, and when someone would come out to measure again what someone already measured. We scheduled a time to install the countertop. Wasn't thrilled that I had to keep working with him...but fine.
The installation was between 8-9am on a Thursday. I had double confirmed that week prior, as I work at 9am and had to make sure they would be all set by then or close to then. That time came and went. Frustrated, I called and talked to 3 different people, all who told me they would "call me right back" and never did. Finally, that salesperson called me and told me the guys installing had a "late start" and would get there in an hour..which would be 10am. I told him I had to go to work and we would have to reschedule.
That goes in one ear and out the other and I receive a text that the guys were there waiting for me at 10am. Luckily my contractor that was off that day was able to get in the car and hurry there. Irritating, but fine. I asked the salesperson when I would be charged, and he said they had my credit card on file.
Except that my contractor called me and told me the piece that was measured twice was 7 inches too short. No one from Pro Tops called me until several hours later. They told me I could take a discount or wait two weeks. I told them that was unacceptable, and asked the owner to call me. The owner, fun fact, did not offer a discount. He apologized but "it is what it is" and tried to tell me how I should expect that "things happen". He was abrasive, unapologetic, and saw no wrong in the errors his company has made.
Not wanting to start over since I was already far down this path and they had already installed half the granite, I waited for the piece. The guys came to install it and it was fine. I called Pro Tops to make the payment and they said someone would get back to me...they didn't.
I came back to the house 6 hours later to find someone from Pro Tops just awkwardly waiting. No call, no email. Just sitting outside my house creepily. He wanted to make sure that it was installed properly. Great, but where is the communication?
There were SO many other issues wrong with this company and I hate to say those were just the highlights. They were one of the higher priced ones on Thumbtack. I am still getting several calls and emails from them harassing me for a payment, but I won't pay until they correct my invoice...which of course was wrong. It's funny how communicative someone can be when they want something but not when they are doing a service.
To all of you thinking of using ProTops...run far, far away
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