ASC1 Computer Services LLC

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Computer issue

Computer type

Desktop or laptop

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Introduction

We have over 18 years of experience in the computer service industry. Fully equipped and insured. We offer the following services: * On-Site and Remote Computer Services * Free Pickup and Delivery * Virus/Malware Removal * Hardware Installation/Upgrade * Software Installation/Upgrade * Data Transfer/Recovery * Custom-Built PCs * Network and Wireless Setup

Overview

Hired 154 times

Background checked

1 employee

10 years in business

Payment methods

This pro accepts payments via Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

2021

Featured Projects

18 photos

Installing cabinet with switches and patch panels
Network Support Services
Harddrive and RAM Upgrade
Computer Repair

Specialties

Computer issue

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Computer type

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

61 reviews

5

98%

4

2%

3

0%

2

0%

1

0%

Read reviews that mention:

Greg S.

Jul 15, 2024

·

Hired on Thumbtack

ASC1 Computer Services promptly replied to my initial inquiry. Very professional service and demeanor. Very easy to schedule and work with. Prompt service and resolved all of my issues. Fair price for a job well done. I plan to use ASC1 again in the future.

Details: Personal (Home) • Technology support • Router • My home, venue, etc.

Network Support Services

Shari M.

Jul 8, 2024

·

Hired on Thumbtack

I am so impressed with the service provided by Abdullah at ASC1 Computer Services. I placed a request on a Sunday afternoon, was on the phone with him within an hour doing basic troubleshooting, and he came by the next day to resolve my network issues. Although I had gotten 80% of the way there with my DIY mesh network (Eero), Abdullah got me over the finish line. Highly recommended

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Baxter S.

Jun 8, 2024

·

Hired on Thumbtack

Abdullah was very professional and helpful in installing our Starlink internet system. His work was excellent and he explained everything to us. We will use his services again for any of our Internet or computer service needs. His prices are very reasonable. He communicates well and in a timely manner.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Rachel R.

Dec 21, 2023

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Hired on Thumbtack

I needed help addressing the chronic slowness of my laptop and a better that would no longer charge (the laptop was not operational unless plugged in). Via a remote session, Abdullah was able to run various scans, diagnose the problems, perform various updates that my computer never alerted me to (such as a critical BIOS update), remove excess files from my machine, etc. I greatly appreciated his responsiveness, patience, and ability to resolve two years' worth of problems in about two hours. He also gave me advice in terms of a replacement laptop in the event I decide to go that route. I will use Abdullah's company for all my IT needs going forward!

Details: PC • Laptop • Slow computer performance • My home, venue, etc. • At the pro’s location

Computer Repair

Sherman h.

Sep 24, 2024

·

Hired on Thumbtack

They really took care of my tech issues. When initial plans didn’t work out ASC1 was there to provide alternative methods to get the job done.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc. • Remotely (phone or internet)

Network Support Services

Credentials

Background Check

Abdullah Chowdhury

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Upfront hourly rate $120 plus travel fee based on distance.
What is your typical process for working with a new customer?
Quick response via Thumbtack and Text messaging followed by a phone call to better understand the situation of the issue. If the situation requires extended periods, then we take the device to the shop and return to customers.
What education and/or training do you have that relates to your work?
I been working in the IT field since I was a teen. Computer has always been my passion and Hobby. I have attained Comptia Security+, HP, Dell and Apple certification while working at RadioShack and Central Piedmont Community College. I also have a Bachelor's degree in computer Science with emphasis in network security.

ASC1 Computer Services LLC

FAQs

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