FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Legacy Luxury Vinyl, we are proud to offer the best prices for Luxury Vinyl Plank (LVP) flooring in the Raleigh-Durham area. During our personalized in-home consultations, you'll receive a detailed quote that reflects our unbeatable pricing, with no hidden fees. To make your flooring upgrade even more accessible, we also offer a range of financing options.
- What is your typical process for working with a new customer?
When we onboard a new customer at Legacy Luxury Vinyl, the journey typically begins with an in-depth, personalized in-home consultation. During this visit, our experts assess the specific flooring needs of the client and provide a detailed quote that showcases our competitive pricing. Once the customer is ready to proceed, our seasoned team handles everything from prepping the space to professional installation, all while ensuring minimal disruption to your daily life. Our commitment to excellence doesn't stop at installation; we offer after-sales service to ensure you're completely satisfied with your new flooring.
- What education and/or training do you have that relates to your work?
Our team at Legacy Luxury Vinyl brings over 30 years of industry experience to the table, ensuring that we have the knowledge and expertise to deliver high-quality service. Our professionals have undergone specialized training in Luxury Vinyl Plank (LVP) flooring, from consultation to installation and maintenance. This extensive background allows us to provide unbeatable customer service and expert advice, setting us apart in the Raleigh-Durham flooring market. With a focus on ongoing education, our team stays updated on the latest trends and technologies in flooring to bring you the best possible solutions.