FCG Cleaning Solutions, LLC

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Introduction

FCG Cleaning Solutions, LLC is a reputable and leading woman veteran owned janitorial company with a strong presence in the Greater Memphis area and a successful track record spanning over 8 years. As a certified Minority Business Enterprise (MBE), we take pride in providing high-quality and reliable commercial cleaning services to businesses of all sizes. Our commitment to excellence, dedication to customer satisfaction, and emphasis on diversity and inclusion have established us as a trusted partner in the janitorial industry across the South East.

Overview

Hired 18 times

Background checked

17 employees

12 years in business

Business hours

SunClosedMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, Square cash app, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

2020

Specialties

Cleaning method

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

13 reviews

5

92%

4

0%

3

8%

2

0%

1

0%

Read reviews that mention:

Aimee H.

May 9, 2020

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Hired on Thumbtack

Awesome job!! Senetra is incredibly professional, thorough, efficient and organized. With a great job on the first cleaning, I am going to use her services on a bi- weekly basis. Very pleased and note, I’ve had other house cleaning services in the past to compare against.

Details: 4 bedrooms • 4 bathrooms • Standard cleaning • Oven cleaning • Pets in home • Every 2 weeks

FCG Cleaning Solutions, LLC's reply

Thank you Mrs. Hall. Greatly appreciated.

House Cleaning

Chelsea T.

Jun 14, 2020

·

Hired on Thumbtack

Details: Storage advice • Paper management • Closets • Kitchen • Bedrooms • 500 - 1,000 sq ft • Unorganized

FCG Cleaning Solutions, LLC's reply

Home Organizing

Laura G.

Mar 23, 2020

·

Hired on Thumbtack

I was immediately impressed with Senetra's professionalism, AND the job she did. Quickness and thoroughness is a formidable combination!

Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Window cleaning (interior) • Pets in home • Every 2 weeks

House Cleaning

Amy C.

Mar 5, 2020

·

Hired on Thumbtack

She did such a great job on the first cleaning! Our house has never been so clean

Details: 3 bedrooms • 2 bathrooms • Standard cleaning • No pets in home • Every 2 weeks

FCG Cleaning Solutions, LLC's reply

Thank you Mrs. Cook.

House Cleaning

Jacqueline H.

Feb 27, 2020

I wanted to express my deep appreciation for this young lady who did a deep clean of my home. The service was outstanding, reliable, dependable, and extremely professional. The experience with your company was very friendly, knowledgeable, and answered all my questions. The initial call resulted in Ms. Frazier making a house visit to assess my needs and to create a plan of action. She was very knowledgeable, very direct and had great communication skills to explain what, how and why certain services were needed. I immediately agreed to the services. She arrived at my home on time, and immediately began to do the deep clean. Ms. Frazier exhibited a great can do spirit and work ethic as she cleaned the inside and outside windows. She even was willing to navigate my bushes to get the job done. Ms. Frazier tackled the base boards and even the grout across the home. She did the floors and mopping then cleaned the kitchen and even a difficult refrigerator. She worked diligently and continually asked questions to clarify what I wanted. She then followed up to make sure it was exactly what I wanted. It was refreshing that she was the person who sold the service and then the same person to assure the quality was right. Because of all these factors, I am extending my contract to additional regular cleaning and have recommended her services to several people!

FCG Cleaning Solutions, LLC's reply

Thank you, it was my pleasure. Looking forward to assisting you and your family.

Credentials

Background Check

Senetra Frazier

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
FCG Cleaning Solutions is committed to providing high-quality cleaning services at top value. We pride ourselves on Military precision for your residential or commercial cleaning needs.
What is your typical process for working with a new customer?
Set up an initial visit to assess the space. Allow the client the opportunity to ask questions about me and the background of the company. Once rapport has been established, identify problem areas and provide solutions. Communication is key. Ensuring that the client gets the results as promised.
What education and/or training do you have that relates to your work?
OSHA. Good time-management skills; Honesty; Consistency and Attentiveness; Problem Solving Skills; Versatility; Ability to work autonomously; Discretion; Pride; Endurance

FCG Cleaning Solutions, LLC

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