FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing for Hardwood Flooring can very greatly. Everything is priced by the square foot, but various jobs require different approaches. It is generally split into three different categories; new install and finish, prefinish/engineered install, refinishing, and staircases. Usually the biggest variant in any bid is the cost of materials, especially for new installs.
- What is your typical process for working with a new customer?
Generally every job starts off with an initial bid. Its best to see the job first before anything begins. It is not a only a matter of measuring, but looking for anything that might need extra attention. For example: water damage, board replacement, squeaking floor, etc. All issues that can be addressed, but its best to figure out before hand. It also gives us a chance to work out what the customer wants/needs. That way we are able to work together to achieve their goals.
- What education and/or training do you have that relates to your work?
Each of our owners/workers has more than fifteen years experience. We all started out at bigger companies before heading off on our own. We completed our apprenticeships over thirteen years ago, and have spent over a decade honing our journeyman craft.