FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Maris Home Improvements, we believe in transparent pricing and value for your investment. Our detailed and itemized estimates ensure you understand what you’re paying for. We offer various discounts for first-time customers and seasonal promotions, so be sure to ask about any current offers.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer begins with an initial consultation, where we discuss your project ideas, needs, and budget. This is followed by a comprehensive site assessment to evaluate the space and provide tailored recommendations. Next, we present a detailed proposal, including an itemized estimate and project timeline. Once approved, we schedule the work and keep you informed at every stage of the project, ensuring open communication and addressing any questions or concerns you may have. After project completion, we conduct a final walkthrough to ensure your satisfaction before wrapping up. We pride ourselves on delivering not just results, but a positive customer experience from start to finish.
- What education and/or training do you have that relates to your work?
Our team members possess a diverse range of education and training relevant to the home improvement industry. Many of our professionals hold certifications in their specific trades, often backed by years of hands-on experience. Additionally, we prioritize ongoing education, with team members regularly attending workshops and industry seminars to stay updated on the latest techniques, materials, and safety protocols. This commitment to training ensures we deliver high-quality, knowledgeable service to our customers across all aspects of home improvement.