FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
To keep things simple, my pricing is based on a fixed hourly rate. Customers receive all edited photo's at no additional cost which typically ends up being 75-150 photo's per hour of shooting. For weddings, a free 1 hr engagement session is included with no obligation to book the wedding.
- What is your typical process for working with a new customer?
My first questions include the location and time of the wedding. To ensure no booking discrepancies. After that I'll me with the client and have an informal meeting just to get on the same page and see if our personalities click (I think this is huge, as it helps with everyone feeling comfortable and confident). Next is a free engagement session with no obligation to buy. Client receives link to photos, and can decide if the style fits with what they are looking for. Customers can choose to book at any time, but I find many will book at the meeting. Final details and payment will be hashed out at least 7 days before the wedding, leaving time for any last minute adjustments.
- What education and/or training do you have that relates to your work?
Various online courses and experience.