FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and includes a few key points customers should be aware of. We offer special discounts each month, which you can find on our website under 'promotions.' We charge a 3% fee for credit card payments, but you can avoid this by paying with cash or check. We also offer convenient financing options through Wisetack to help with larger projects. To get started, we require a 50% deposit before scheduling your project.
- What is your typical process for working with a new customer?
Our process with new customers starts with scheduling a free estimate, which you can do by messaging us, calling us, or filling out the request a quote form on our website. After receiving your quote, you can work directly with your estimator to make any changes or adjustments. Once you're ready to move forward, simply approve the quote online and submit a 50% deposit to secure your spot on our schedule.
- What education and/or training do you have that relates to your work?
All of our employees at MacFarland Painting are full-time, highly skilled professionals—no subcontractors! We are fully licensed and insured, and our team members have the expertise and training needed to handle your project with care and precision.