FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is very straightforward. We price based upon the quantity in yards of material that is delivered and installed. We also allow for small project add-ons as suggested by the customer. Add-ons (ex. trimming, spring cleanup, etc.) will be charged based upon estimated time.
- What is your typical process for working with a new customer?
When working with a new customer, we follow the exact same process every time. 1. The company responds to customer and schedules a free estimate. 2. After the quote, if the customer wants to move forward with our services, both parties will sign a service contract. 3. The company will receive half payment up front, and half payment once the job is completed. 4. Once the job is completed, we will make sure that the customer is satisfied with their landscape job. If a problem arises any time before, during, or after a job, we will address it promptly.
- What education and/or training do you have that relates to your work?
Our estimators have training in conducting efficient and accurate estimates, and all our employees have experience in their work that allows them to be among the best in the trade.