FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer upfront, transparent pricing with no hidden fees. Our quotes are based on the scope of work, and we often run seasonal discounts and bundle deals for multiple services.
- What is your typical process for working with a new customer?
We start by understanding your needs with a quick phone call or online request. Then we schedule a convenient appointment, show up on time, and perform a thorough inspection before beginning work. We always explain the process and answer any questions upfront.
- What education and/or training do you have that relates to your work?
Our technicians are professionally trained in HVAC systems, chimney cleaning, and air quality standards. We also stay updated with the latest safety guidelines, equipment, and eco-friendly cleaning practices.