FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our dog walking and pet sitting visits are scheduled for 15 minutes or 30 minutes, as many times a day as you would like. If 30 minutes is not enough, we can accommodate whatever time period works best for you and your pet. We charge a standard per-visit rate for occasional services.
- What is your typical process for working with a new customer?
The first step when a new customer joins the AWITP family is to schedule an in-home meeting. It's a wonderful opportunity to get to know each other, go through the daily routine, review policies, etc. Every piece of information is documented to ensure that our staff knows precisely how to care for your pet and meet your expectations.
- What education and/or training do you have that relates to your work?
Every employee goes through an on-the-job training exercise that ensures your pets are in capable, responsible, reliable hands.