Steps Appliance Repair

$75/service call

(waived if hired)

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Zip code

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Appliance type

Appliance brand

Responds within a day

Introduction

Steps Appliance Repair offers expert assessment and repair for Washers, Dryers, Refrigerators, freezers, Cooktops, Water Heaters, Dishwashers, Ice Machines, Range tops and more, along with prompt personal service. Our factory-trained repair technicians carry parts inventory that makes most repairs quick and easy. Fixing it right the first time is our motto!

Overview

Hired 26 times

Serves Bethesda, MD

Background checked

5 employees

14 years in business

Business hours

SunClosedMon8:00 am - 3:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

Featured Projects

27 photos

LG washer drain pump replacement
Appliance Repair or Maintenance

Specialties

Appliance type

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.7

21 reviews

5

86%

4

9%

3

0%

2

0%

1

5%

Read reviews that mention:

Linda S.

Jul 4, 2024

·

Hired on Thumbtack

Deo was knowledgeable, informative, friendly. He worked carefully, assessed and showed me what the problem was , and fixed my dryer. He also had a good sense of humor.

Details: Washer or dryer • Samsung • Residential

Appliance Repair or Maintenance

Michael C.

Jul 16, 2024

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Hired on Thumbtack

Other than being late for his time frame service was good.

Details: Washer or dryer • GE • Residential

Appliance Repair or Maintenance

Terrill C.

Oct 5, 2022

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Hired on Thumbtack

5 star rating doesn’t do the quality job Terry performed for us in fixing our dishwasher leak. Very knowledgeable, professional and had a solution in a timely manner. I’m definitely using this company for future appliance maintenance.

Details: Dishwasher • Frigidaire • Residential

Steps Appliance Repair's reply

Thank you very much for your feedback regarding your dishwasher repair. Your review is very important to us as we continue to strive to provide excellent customer service and quick turnaround. We hope to serve you again in the future!

Appliance Repair or Maintenance

Sheila R.

Sep 8, 2022

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Hired on Thumbtack

Godwin came exactly when he said he would, analyzed the problem quickly, and fixed my refrigerator fast and with great skill. I highly recommend Steps Appliance Repair.

Details: Refrigerator • Whirlpool • Residential

Steps Appliance Repair's reply

Thank you so much for the 5-star review regarding refrigerator repair. We hope to serve you again in the future!

Appliance Repair or Maintenance

Rhonda W.

Jul 5, 2022

·

Hired on Thumbtack

Service was immediate! Collins stopped by within an hour. My call was for a clogged dishwasher. He came in very professional. My repair was completed quickly. I will definitely keep them in mind for future repairs. Also very reasonable!

Details: Dishwasher • GE • Residential

Steps Appliance Repair's reply

Thank you very much for your feedback regarding your dishwasher repair. Your review is very important to us as we continue to strive to provide excellent customer service and quick turnaround. We hope to serve you again in the future!

Appliance Repair or Maintenance

Credentials

Background Check

Deogratius Mosha