FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have a starting base that I don't deviate from. I enjoy photography and even when I am not working for someone I am still creating images. However, there are cost that I incur when preparing for a photo shoot. It takes time and transportation cost to scout locations. I need to be able to at least cover my basic cost.
- What is your typical process for working with a new customer?
I have two processes. When I am hired for an event I ask for the location and time of the event. When I am hired for smaller events, I ask for payment the day of the event. My goal is to have the proofs of the photos available within 24 hours of the event. Most likely I will have the photos ready by noon of the following day. For clients that purchase photo books, once the photos have been uploaded, I create my first draft of the photo book. Once the client approves the draft of the photo book I send the draft to the printers to get made. Once the book is completed it is mailed directly to the customer. At this time I also ask for an address to mail the DVD with the photos of the event. Most of the time it is the same address. For portraits, I discuss what is the purpose of the photos. Some people only want photos for social media and others want prints. Knowing this in advance helps me when I am framing my shots. If the customer knows the final print size I will take and process the photos to fit that format. How often has someone had a nice snapshot and then have to crop something that they wanted out when they try to print. I ask my new clients to tell me about images that they saw that they liked. This lets me know what is pleasing to them. This allows me to find locations to create images to their satisfaction. I am able to offer framed prints. The customer can have their photos taken and received a photo already framed and ready for the wall.
- What education and/or training do you have that relates to your work?
I have completed a classroom course in studio portrait photography and an online course titled Secrets of Better Photography at the Community College of Baltimore County. In addition, I have taken online classes offered by Kelby One. Learning about photography is a daily part of my life. Everyday I listen to podcast and watch the online classes available through AdoramaTV.