FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At F-TAXES, we offer transparent pricing with no hidden fees or surprise charges. Our fees are based on the complexity of your tax return and the services you require. We also offer a referral discount for clients who refer us to their friends and family. Contact us today to learn more about our pricing and services.
- What is your typical process for working with a new customer?
Our process is designed to be convenient and easy for you, even when working remotely. Here's what you can expect when you work with us 1. Initial Consultation: A consultation to discuss your specific tax needs, gather the necessary information and set up your secure portal login. 2. Preparation: Diligently prepare your tax return with attention to detail and accuracy within the shortest available period. 3. Review: You review your return, and we can connect and discuss any questions you might have. 4. Finalize & File: We'll file it on your behalf and ensure that all required documents are submitted.
- What education and/or training do you have that relates to your work?
Our team has over 5 years of experience handling simple and complex tax situations, including individual and business tax returns as well as state and federal tax compliance. We are committed to staying up-to-date on the latest tax laws and regulations to provide the best possible service to our clients.