FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Total Remodeling and Repair, we believe everyone deserves the home of their dreams, which is why we proudly offer financing options to make your projects more manageable and stress-free. When it comes to pricing, our approach is fair and transparent. Every home and project is unique, so we take the time to assess your specific needs and deliver a customized quote. We are competitive in the market, striving to offer exceptional value. While we won’t be the least expensive option, we also won’t be the most expensive. Instead, we focus on delivering superior craftsmanship and materials that are built to last. Reach out to us for a consultation, and we’ll work together to create a plan that fits your goals, timeline, and financial situation.
- What is your typical process for working with a new customer?
At Total Remodeling and Repair, we make the process simple and transparent. Here's how we work with you: Initial Consultation: We start by scheduling an in-depth consultation to discuss your project, learn about your goals, and assess your specific needs. During this meeting, we’ll provide you with an exact quote on the spot, tailored to your project. Clear Quote Validity: Your personalized quote will be valid for 90 days, giving you ample time to consider your options and make an informed decision. Project Timeline: Should you decide to move forward, the time to complete your project will depend on its scope and complexity. We’ll work with you to establish a timeline that aligns with your schedule and expectations. We’re committed to delivering quality craftsmanship and an exceptional customer experience every step of the way.
- What education and/or training do you have that relates to your work?
At Total Remodeling and Repair, we take pride in maintaining a team of highly trained professionals. We are fully licensed and insured, ensuring every project meets the highest industry standards. All of our project advisors undergo rigorous training when they join our team, equipping them with the knowledge and skills needed to excel in their roles. This initial training covers everything from technical expertise to customer service excellence. Additionally, we provide weekly ongoing training to keep our team up-to-date on the latest techniques, materials, and industry trends. This continuous education ensures that our staff can offer innovative solutions and deliver superior results for every project.