FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
So, because we are a "REAL" garage door service business, we do have overhead. Therefore we do charge a small fee typically between $49 and $89 to come out to the home and perform a detailed inspection. Once the work is agreed to, we are happy to waive the fee to come out:-) In the end it becomes a win for everybody! We have had to implement this system to sort out those that are serious about getting their garage doors fixed versus those that are just curious about cost. DISCOUNTS: Yes! we offer the best discounts in town! We give discounts if you are Public Servant, EMT, Nurse, Veteran, and Senior Citizens
- What is your typical process for working with a new customer?
* We book will book a Service Appointment * Client will see our state of the art scheduling features (Like Uber map) * We do have a min fee of $89 to assess the job * 28 Point Safety Assessment completed * Give Quote, and Approve (we waive $49) * Complete agreed work
- What education and/or training do you have that relates to your work?
* 25+ Years Experience * IDA Training * VETRN Certification * CPR & First Aid