Tetra

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Introduction

We understand it's a big decision: who to work with on your heat pump, boiler, furnace, or air conditioner replacement, and we're honored to work in your home. There are 4 reasons why homeowners choose us. 1. We lock in your price upfront: We provide you a quote estimate in minutes and we lock in that price. You know exactly what you'll pay on installation day—no surprises, no exceptions. 2. We help homeowners save 20% and provide Instant Rebates: We charge thousands less than other contractors with wholesale pricing, exclusive manufacturing discounts, and zero markups or extra fees. We also offer instant Mass Save rebates - no more waiting for your rebate check. Our team also provides step-by-step rebate and financing application support to maximize your savings. 3. Top-Rated Team: Our team is licensed, top-rated, and has installed hundreds of systems all over the state. 4. Customer Satisfaction Guaranteed: You will have an account manager who will be with you every step of the way. We guarantee our work, if your system needs maintenance or repair - we will cover the cost. Each system comes with 10 years of free maintenance and repairs.

Overview

Hired 10 times

Serves Newton Center, MA

Background checked

16 employees

4 years in business

Business hours

SunClosedMon6:00 am - 8:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Stripe.

Social media

Facebook, Instagram

Featured Projects

30 photos

Bryant Furnace and Air Conditioning
Heating System Installation or Replacement
Mitsubishi Ductless Mini Split
Heating System Installation or Replacement

Specialties

Type of heating system

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Reviews

Customers rated this pro highly for value, work quality, and punctuality.

Very good 4.5

10 reviews

5

80%

4

10%

3

0%

2

0%

1

10%

Read reviews that mention:

Elaine H.

Sep 9, 2024

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Hired on Thumbtack

When Tetra installed the furnace all the Tetra installers left before turning it on and adjusting the controls as they said no one was familiar with the new thermostat. So we were left to do it with an electrician who spoke no English and did not know what to do. The Tetra furnace has repeatedly faulted out, over heated and now is not providing heat to the temp requested on the thermostat. No one at Tetra appears to understand the Bryant furnace&thermostat and are leaving us as seniors from today Friday through the holiday weekend with only the heat from our electric stove top. They will not provide a date to fix it. Their technique is to argue with the customer on the phone until they give up. We are contacting the BBB & the Attorney General’s Office of Consumer Affairs. Tetra finally added a moisture trap which is routinely installed in areas of high humidity, as near the ocean, the absence of which lead to rusting out of the 4 month old gas nozzle. So the furnace would not start. Let’s hope it also traps salt. Three days later the furnace shut down again, and we have waited 4 days since they said ‘We’ll get back to you.’ The furnace overheats as Tetra did not size the furnace to the duct system so has asked us to call another HVAC company and pay them to do the work they should have done before installing this furnace, that is, to measure the air inflow to and outflow from the furnace. Sounds as if they want us to pay for the rebuilding of duct work that has been used successfully for years with all other correctly sized furnaces instead of their replacing their oversized furnace with one sized to our duct work and small 4 room house. It must be nice to be in their warm homes while we seniors shiver with the cold. The other HVAC company said it’s Tetra’s responsibility to do.

Details: Install new heating system • Furnace • Natural gas • Basement • Less than 1,000 sq ft • Single-level building • House

Heating System Installation or Replacement

Thumbtack Customer

Feb 25, 2021

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From Google

InHome was much easier to work with than other contractors I considered. I answered a few questions online and got a call in 10 minutes with a quote to replace my boiler. The account manager handled all the Mass Save rebate paperwork and 0% financing paperwork, so I saved hours doing that. Any questions I had throughout the process I could just text the Account Manager and he quickly replied. Overall I saved time, money, and headaches working with this company and would recommend them

Thumbtack Customer

Feb 9, 2021

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From Google

InHome took care of all the Mass Save paperwork so I got a $2,400 rebate instantly instead of needing to wait. The installers were also very high-quality. Easily the most helpful company I found to replace my boiler.

Thumbtack Customer

Feb 6, 2021

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From Google

We used Homeworks on their new online system called InHome for a new HVAC system and I must say everything was very seamless and efficient. It was super easy to follow the online process. The installation, the removal of our old oil tank. The crew wore their masks and were pleasant. I highly recommend!

Thumbtack Customer

Feb 3, 2021

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From Google

InHome handled all the Mass Save rebate paperwork so I got $2,400 off my purchase instantly. I didn't know if purchasing online could be trustworthy, but the account managers and installers answered all my questions and ensured the work was done high-quality. This was by far the most helpful company I found to replace my boiler.

Tetra's reply

Really glad you found us trustworthy and reliable to work with - our goal was to save you time and make your replacement easier, faster, and lower cost by offering it online. Thanks for the kind comments!

Credentials

Background Check

Douglas Bernard

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We give guaranteed prices without needing to come to your home. We’ve pulled together hundreds of characteristics on each home from public sources, like building assessor records and compared those to thousands of heating and cooling installs. You get an instant, guaranteed price. No in-person visit means a lower cost and we pass those savings onto you. Just one of the ways we save you money and time.
What is your typical process for working with a new customer?
After answering a few questions, our team will provide you a guaranteed quote. No surprise bills or markups.
What education and/or training do you have that relates to your work?
Our entire team is licensed in the state of Massachusetts. We also have team members with advanced certifications.