FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing includes travel, which covers all of the software that I use. There won’t be additional fees over the price that I quote. All photos are delivered as digital files, which I guide you on downloading and backing up. There is a self-serve print store attached to every client gallery. Let me know if you want friends and family invited to the gallery+store also and I can give them access.
- What is your typical process for working with a new customer?
If this is your first time working with a professional photographer, just know that it’s really easy and painless. We have plenty of ideas, so just come to us and tell us how you hope to use the photo and we can collaborate (I use Pinterest all the time).
- What education and/or training do you have that relates to your work?
I have a bachelors from Goucher College and a masters from American University, School of International Service. I think these experiences help me with the business and customer service.