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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How often should you get your air ducts cleaned?

How often you should clean your air ducts depends on your situation. If you or someone in the home has asthma or is acutely allergic to certain airborne materials or pollen, regular duct cleaning may be helpful. The Environmental Protection Agency doesn’t have an official position on the necessity of air duct cleaning unless the ducts have been contaminated by rodents, insects or mold, or you are aware of particles blowing out through the vents. The EPA recommends you have your air ducts cleaned on an as-needed basis. The National Air Duct Cleaners Association (NADCA) suggests having air ducts cleaned every three to five years.

Be cautious with companies that offer “whole house air duct cleaning,” urges the NADCA. The company may be using unscrupulous tactics to upsell you once they get started. Before any work begins, always clarify in writing what the job entails and what the cost will be. To protect yourself against fraud, read customer reviews and verify that your HVAC cleaning service has applicable licenses and certifications.

What is the most common type of heating system?

The most common type of home heating system is a forced-air heating and cooling system. This type of heater involves a furnace, which is commonly powered by natural gas, forcing air through a series of ducts that distribute the hot air through different rooms in a house. Furnaces can run on other types of fuel, including electricity, propane and oil. This type of heating system is quite popular because it doubles as a path for air conditioning in the summer.

Why is my air conditioner leaking water?

An air conditioner leaking inside the house is a common problem. It could indicate that the air filter is dirty. Or, one of the following may be the culprit:

  • Clogged condensate drain line
  • Leaky, damaged, cracked or rusted drain pan
  • Dirty or broken coils
  • Frozen evaporator coils
  • Broken condensate pump
  • Not enough refrigerant
  • Disconnected drain line

If your AC is leaking, contact a repair service to find out what the problem is — and how much it will cost to fix it.

What is the most efficient heating system for a house?

Geothermal heating tends to be the most efficient way to heat a house when compared to traditional HVAC systems, according to the U.S. Department of Energy. Geothermal heat pumps (also called ground-source heat pumps) transfer energy to and from the ground to supply heat, cool air and hot water.

Note that one of the most important ways to boost efficiency, save electricity and lower your heating bills is to make sure your house is weather-tight and well-insulated.

How long does it take to get your ducts cleaned?

The amount of time air duct cleaning takes can depend on how extensive your duct system is, how old your air ducts are, and whether they have ever been cleaned. On average, expect a standard size home (between 2,000 and 3,000 square feet) to take 2-5 hours for one to two technicians to clean. Here are the proper protocol and equipment you should expect from a professional duct cleaning service, as recommended by the Environmental Protection Agency:

  • All doors and access ports opened to ensure the entire duct system is inspected and cleaned.
  • Thorough system inspection prior to cleaning to identify possible asbestos-containing materials. If asbestos is present, specially trained and equipped contractors must do the removal.
  • Use of approved vacuum equipment that exhausts particles outside of your house. If the vacuum exhausts inside your home, it must be HEPA equipment.
  • Furnishings and carpet covered and protected.
  • Soft-bristled brushes only on fiberglass duct board and sheet metal ducts internally lined with fiberglass.
  • Ductwork properly protected.
  • Adherence to guidelines and practices set down by the National Air Duct Cleaners Association.

How much does it cost to have someone clean your dryer vent?

The national average dryer vent cleaning costs range from $190 to $260. Dryer vent or duct cleaning costs can vary based on where you live in the country and what ductwork repairs may be required. Duct cleaning pros will use a brush cleaning method, a forced air vacuum, or a combination of the two to remove lint and other debris that can collect in your dryer duct, lint trap housing and vent. If left unchecked, this buildup of highly flammable debris can catch fire and lead to a home fire, says the U.S. Consumer Product Safety Commission. In addition to home safety, a great reason for regular cleaning is the money you’ll likely save on energy bills and improved indoor air quality. Pros may offer a lower rate on their dryer duct cleaning costs when you also hire them to clean your entire HVAC duct system. To ensure you’re working with a pro who will keep your home as safe as possible, read their reviews and check whether they have been certified by a reputable organization such as the National Air Duct Cleaners Association (NADCA) or the Chimney Safety Institute of America (CSIA). Many duct cleaning pros will also show you before-and-after photos as proof of the cleaning.

How much does it cost to have your air ducts cleaned?

If you’re concerned about dust, allergens or mold, it may be time to have your air ducts cleaned. The national average cost for air duct cleaning ranges from $190 to $250. Air duct cleaning costs will vary based on a number of factors such as your location in the country, the age and condition of your air ducts, the number of linear feet to be cleaned, and any repairs your ducts may need. HVAC cleaning companies should clearly outline what is included in their services and at what rate, so always make sure you understand and have a written agreement before work begins. Here are some examples of average air duct cleaning costs:

  • Tiered pricing for different levels of service:
    • Standard cleaning: $100, which may include truck-mounted industrial vacuums, high-pressure air wands and air snakes to clean all supply and return vents, branch lines, and main trunk lines.
    • Advanced cleaning: $200, which may include standard cleaning services, plus rotobrush or viper clean sweep in the main trunk lines.
    • Ultimate cleaning: $400, which may include advanced cleaning, plus insertion of a viper microline into all vents to force debris down the branch lines and into the main trunk lines, to be handled by the viper clean sweep. Typically, all ductwork surface is contacted, before-and-after photos are provided, and the furnace is cleaned.
  • A flat rate for unlimited vents: $289.
  • Additional fees for larger houses: $20 for each additional 500 square feet over 2,500.

How often should a heating system be serviced?

Many experts say a heating system should be serviced at least once per year. Specifically, the best course of action is to service a heating system in the fall before colder weather arrives. And, you should get your air conditioner serviced in the spring before the weather heats up. 

It’s especially important to hire a professional to perform repairs whenever you hear strange sounds, such as clanking, knocking or banging.

When should you replace a heating system?

The better care you take of your heating system, the longer it will last. The International Association of Certified Home Inspectors estimates the following lifespans for heating systems:

  • Heat exchanger: 10-15 years
  • Heat pump: 10-15 years
  • Furnace: 15-25 years
  • Electric radiant heater: 40 years

If your heating system is broken, hire a contractor or a repair service to take a look at it. They can help you determine if it makes financial sense to replace your system or spend money on repairs. The good news is that replacing your old furnace will give you the opportunity to take advantage of newer, more efficient furnaces that can save you money on heating bills from the first cycle. 

How does a hot water baseboard heating system work?

In a hot water baseboard heating system, a boiler heats water and then the water passes through the system’s pipes and into the baseboard radiators in your home. Baseboard heating systems are generally quiet, and you’ll experience less heat loss when compared to a forced-air system. However, you can’t use radiant basement heating for cooling purposes.

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