FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most projects are billed at a flat fee, determined after phone interview or first meeting. An hourly rate is sometimes used when no definite scope of work is available.
- What is your typical process for working with a new customer?
Ask lots of questions, and listen. What are the clients expectations, and are they realistic?
- What education and/or training do you have that relates to your work?
Yes. As a certified (NCIDQ) designer CEU's are required. I attend all that my schedule permits. I believe lifelong learning is essential to providing my clients with the best service.