FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are pleased to extend a professional discount of $250.00 to first responders and military personnel for wedding videography packages with a total cost exceeding $1,500. This gesture is our humble way of showing appreciation for the dedicated service and sacrifice of those who serve our communities and country. Please don't hesitate to reach out to us for more details or to discuss your specific package requirements. Thank you for your service, and we look forward to capturing your special day.
- What is your typical process for working with a new customer?
Our process for working with new customers is designed to ensure a seamless and enjoyable experience. Here's an overview of what you can expect when you choose us as your videographer: Initial Consultation: We start by scheduling an initial consultation, either in person or virtually, to discuss your vision, needs, and expectations for your project. This is an opportunity for us to get to know each other and for you to ask any questions you may have. Customized Proposal: Following the consultation, we'll provide you with a customized proposal that outlines the scope of work, pricing details, and a timeline for your project. We are flexible and can tailor our services to meet your specific requirements. Contract and Booking: Once you're satisfied with the proposal, we'll provide a contract for your review and signature. Upon signing the contract and paying any required deposit, your booking is confirmed, and your date is reserved. Pre-Production Planning: We'll work closely with you to plan the pre-production phase. This includes scheduling, location scouting, shot lists, and any creative discussions needed to ensure we capture your vision. Filming: On the day of the event or shoot, our team will arrive punctually and equipped with top-quality gear to capture every moment. We aim to be unobtrusive while still capturing all the essential moments and details. Post-Production: After the filming, our expert editing team will meticulously craft your video, adding music, special effects, and any necessary enhancements to create a stunning final product. Review and Revisions: We'll share a draft of the video with you for review. You'll have the opportunity to provide feedback and request any revisions to ensure the video aligns with your vision. Final Delivery: Once you're completely satisfied with the video, we'll deliver the final product to you in the format of your choice. Whether it's a digital download, USB drive, or any other method you prefer, we'll make sure you receive your video promptly. Customer Satisfaction: Your satisfaction is our top priority. We'll follow up with you after the project is complete to ensure everything met your expectations and answer any additional questions you may have. Future Collaboration: We hope that your experience with us will be so positive that you'll consider us for any future videography needs. We value long-term relationships with our clients and are here to capture your special moments for years to come. Throughout the entire process, we maintain open communication, professionalism, and a commitment to delivering a video that exceeds your expectations. We're excited to work with you and create lasting memories through our videography services.