FAQs
- What is your typical process for working with a new customer?
Typically, we like to introduce you to one of our engineers. After an A Fireplace Store And More specialist has assessed your situation, usually, the next steps are a showroom visit or we send out the technician. Many times our experts are asking difficult or technical questions. We suggest coming prepared with measurements or pictures. If this is not possible, our team always finds a soultion.
- How did you get started doing this type of work?
We are a multi generational corporation, passing down the craft from generation to generation.
- What types of customers have you worked with?
All types from the most detailed projects designed by architects to the price efficient for a general consumer. Our team has created rewards programs for the architects and financing for our consumers.