Chimney Sweep Pros
$69/service call
(waived if hired)
Duct and vent type
Responds in about 4 hours
Introduction
We're committed to your safety and satisfaction. Our dedicated team delivers top-notch chimney cleaning and maintenance services. With a focus on eco-friendly practices and cutting-edge techniques, we ensure your home is safe and your chimney operates efficiently. Trust us for expert solutions tailored to your needs.
Overview
Serves Chicago, IL
Background checked
10 employees
2 years in business
Business hours
Sun7:00 am - 9:00 pmMon7:00 am - 9:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Featured Projects
142 photos
Chimney Maintenance
Fireplace and Chimney Cleaning or Repair
Reviews
Customers rated this pro highly for professionalism, value, and punctuality.
Very good 4.5
8 reviews
5
88%
4
0%
3
0%
2
0%
1
12%
Read reviews that mention:
Jimmy D.
Sep 20, 2024
I would highly recommend this company. Lovely people to deal with and was surprised by my certificate which showed a smoke test and a picture of my flue. With gas prices rising I am lighting my log convector box more and feel reassured that my chimney is clean.
Chimney Sweep Pros's reply
Thank you, Jimmy! We're glad you enjoyed working with us. It's great to hear that you feel reassured using your log convector box. We’re here whenever you need us!
Rose A.
Jun 14, 2024
They cleaned my chimney at the right time, at a good price and with professional attention. I am very satisfied with this company.
Chimney Sweep Pros's reply
Thank you, Rose. We are glad to have given you the service you were looking for, please feel free to reach back to us if you need it in the future.
Jerry A.
4 weeks ago
My chimney was in bad shape, but the team restored it perfectly. Efficient, friendly, and left no mess behind. Highly recommend their services!
Chimney Sweep Pros's reply
Thank you, Jerry! We’re so glad we could restore your chimney to top shape. Our team takes pride in being efficient, friendly, and leaving everything spotless. We truly appreciate your recommendation and are here whenever you need us again! 😊
Patrick H.
Oct 19, 2024
This is my second time using this company and after they leave I’m always so grateful they have come. They walk me through everything, show me the good and the bad and they do a thorough job
Chimney Sweep Pros's reply
Thank you, Patrick! We're grateful for your continued trust in us. It's wonderful to hear that our thorough work and detailed explanations make a difference. We look forward to helping you again in the future!
Bridget R.
Jan 18, 2025
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Hired on Thumbtack
Hired on Thumbtack
I attempted to set up services with Chimney sweep pros on two occasions. The first time, they were able to contact me to let me know there was an emergency and the technician would not be out, and asked to reschedule (which was absolutely fine, I have no issue with that). I rescheduled, and the second time my window was 10-12. At 11:56 I reached out, because I had not heard from anyone stating they were on their way. At 12:15 I got a call from a technician, first saying he didn’t have me on the schedule, then saying that there was another emergency with his car and that’s why he wasn’t out. I’m not sure which is the truth, but now that was twice I waited through my windows without service. I sincerely do hope everyone is okay, but I chose to have another service complete the work as I could not be sure the company would arrive as scheduled.
Details: Chimney cleaning • Gas-burning fireplace with no vents • Indoors • 11 - 50 years old • Two-story building
Chimney Sweep Pros's reply
Hello Bridget,
Thank you for taking the time to share your experience, and we sincerely apologize for the inconvenience caused during your attempts to schedule with us.
For the first visit, you are absolutely correct—our assigned technician experienced an unexpected accident, and we contacted you promptly to reschedule. We truly appreciated your understanding at that time.
As for the second visit, our technician faced a minor incident with his vehicle, which unfortunately delayed his arrival. In the moment of stress, there was confusion regarding his schedule, but once clarified, he made every effort to get to your home. Unfortunately, by that time, we understand you hadn't availability to wait much beyond the window, and we respect your decision.
We also want to acknowledge that this time of year can pose additional challenges, as weather conditions make roof work more dangerous and unforeseen delays more common. While this does not excuse what happened, we made several attempts to contact you to communicate the situation and find a solution.
We deeply regret not being able to meet your expectations and understand your frustration. We value your feedback and will use it to improve our processes to ensure better communication and reliability in the future.
Thank you for considering our services, and we truly appreciate your time.
Best regards.
Fireplace and Chimney Cleaning or Repair
Credentials
Background Check
Karin Miseri