FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
"Welcome to GI Carpet Cleaning! We're delighted to have you here. At our company, we pride ourselves on delivering exceptional carpet cleaning services tailored to your needs. Our standard pricing starts at $50 per room, with a minimum service charge of $150. For single-room cleanings, we offer a special bonus: upon request, we include odorizing treatment at no additional cost. This ensures that even smaller jobs receive our top-notch care and attention. Whether you're looking to refresh a single room or clean your entire home, we're here to provide you with professional service and outstanding results. Feel free to reach out to us with any questions or to schedule your appointment. We look forward to exceeding your expectations!"
- What is your typical process for working with a new customer?
Hello, valued client, Thank you for choosing our service. Before our arrival at your residence, we kindly request that the work area be cleared to ensure optimal results. Best regards, Note: Employees may lift a maximum of 25 pounds without assistance, unless proper lifting equipment or assistance is utilized and They Can't unplug anything electronic. We offer a review or redo of the work if necessary. Claims must be filed within 7 days of completion. After this period, a charge may apply for additional services."