NEPTUNE PLUMBING

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Introduction

At Neptune plumbing we are focused on providing friendly and reliable service to local customers. Our business takes pride in its skilled and experienced plumbers who are available 24/7 to tackle any plumbing issue. We strive to build long-term relationships with our customers by placing a strong emphasis on communication, honesty, and transparency. We offer a wide range of services, including repair, installation, and maintenance of sewer lines, water heaters, faucets, drains, water lines, and toilets.

Overview

Current Top Pro

Hired 229 times

Background checked

3 employees

4 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Stripe, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

105 reviews

5

95%

4

1%

3

2%

2

0%

1

2%

Read reviews that mention:

Scott C.

Dec 10, 2024

·

Hired on Thumbtack

Neptune was so great to work with. Had a hot water heater stop worming at the worst time. Moe responded within minutes, and was able to squeeze us in the next day. He confirmed the fear (replacement needed) and had a new appliance installed that afternoon. Also just really nice, courteous and easy-to-work-with guy. Straight shooter too. Highly recommend!

Details: Repair • Water isn't hot enough • Gas tank • Closet • Condo/Apartment

Water Heater Repair or Maintenance

James C.

Aug 9, 2024

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Hired on Thumbtack

I recently hired Moe for a toilet repair that ended up requiring a new installation. He was fantastic from start to finish. Moe was professional, punctual, and incredibly knowledgeable. He took the time to explain everything clearly, ensuring my questions were answered while onsite and even following the job via text message. I was especially impressed with his upfront pricing and transparent invoicing. I plan to contact Moe for any and all plumbing needs in the future. I highly recommend him for any plumbing needs. Thank you, Moe!

Details: Existing plumbing problem

Plumbing Inspection

Aitash D.

Jul 18, 2024

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Hired on Thumbtack

I used Neptune plumbing for a couple projects, one was to remove an old radiator pipe and another to install pipes under a new kitchen sink. Both projects were executed well and without any issues. They was very responsive and were available to come in person on the same day or next day. Reasonable pricing as well. Would recommend for piping / plumbing related issues.

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • House

Plumbing Pipe Repair

Jennie T.

4 weeks ago

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Hired on Thumbtack

Moe was responsive and communicative. I liked that he followed through with his commitments and honored the quote that he provided to me. I also liked that there is an one-year warranty with his service. I would use his services again in the future.

Details: Leaking or burst pipes or appliances • Bathroom • Kitchen • Sink or faucet • Shower or bathtub • Condo/Apartment

Emergency Plumbing

Scott T.

Jan 31, 2025

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Hired on Thumbtack

Moe was very professional and clearly explained the issue. He made the necessary repairs. He provided some preventative troubleshooting tips and pointed out a potential future issue.

Details: Leaking or burst pipes or appliances • Garage • House

Emergency Plumbing

Credentials

Background Check

Mohammed Alhadidi

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate priced per task
What is your typical process for working with a new customer?
Upon requesting for service I’d call and gather some basic information about the situation and location of project. Will then schedule as soon as possible and would always call with an Eta as soon as I’m on my way.
What education and/or training do you have that relates to your work?
10 years on field plumbing experience 4 years schooling through Illinois

NEPTUNE PLUMBING

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