FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have a friendly staff of office professionals to schedule appointments, make reminder calls, and help answer any questions you may have about how we work, or what to expect on the day of your service appointment. If you prefer an estimate, in most cases we can provide a general price estimate over the phone. Our services are guaranteed for a year as they are performed by our background checked, licensed, bonded and insured craftsman that have over 10 years experience in the trades!
- What is your typical process for working with a new customer?
Just one simple phone call hires a seasoned professional who will care for your home like you deserve. Technicians are fully insured for accidental damage and workers’ compensation and our work is backed by our done right guarantee for one full year. Our customer service pros will keep in touch with you throughout the process and check in after to verify that all went well with your service!
- What education and/or training do you have that relates to your work?
Our technicians have an average of 10 years of experience with a variety of skills and are fully insured. We treat you and your home with respect—we wear booties to protect your flooring and clean up when we’re finished. Many have a particular trade they enjoy, but all will only complete work that they are comfortable with the guarantee on!