FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Certified Fencing is lead by a team of industry experts that have a simple approach to the fence industry “customer satisfaction above all else”. Every staff member from an entry level position to a seasoned veteran will embody the same ideology. All staff at every office will treat you with unparalleled respect, provide top notch service and complete your projects with the highest level of attention to detail. Every Certified Fencing location is represented by a managing partner that has extensive training from our corporate office and is there as a resource to our customers. Certified Fencing has a proven track record of quality installations, unparalleled customer service and premium fence products. These attributes among others have allowed Certified Fencing to become one of the fastest growing fence brands in the nation. Certified Fencing purchases hundreds of thousands of feet of premium fence materials every year. We have our own distribution chain that allows us to provide our customers with the best fence materials at a below market rate price point. With decades of hands on experience our installation managers have optimized the installation process to be as effective as possible without compromising quality with those savings in labor passed on to our customers.
- What is your typical process for working with a new customer?
Our founders have been in the fence industry for decades and the one thing they have found lacking in the fence world is communication with the client. With this in mind our program has been tailored with communication at the forefront. We understand that fencing isn’t cheap and is an investment in our clients homes and we want you to feel comfortable with that investment. At every step of the process Certified Fencing will provide our customers with an exceptional level of communication from start to finish.
- What education and/or training do you have that relates to your work?
From premium fence materials to continued education and certifications from the American Fence Association, Certified Fencing invests in our staff and in extension our customers. We install only premium fence products with highly trained fence professionals. Our installation managers have hands on experience in all types of fencing and train our installation staff to uphold our commitment to quality.