FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
- $10 happy customer discount - We have a competitive advantage that ensures we are beating market rates by at least 20%. Sometimes a customer needs a little more assistance and we do our best to help, don’t be afraid to ask!
- What is your typical process for working with a new customer?
1. Send a text confirming project details, requesting photos and listing out the process. Level-setting ensure everyone knows what to expect! 2. Provide a quote. 3. Schedule a time for pickup, usually same-day! 4. Send reminders leading up to the project. 5. Show up on time, with the right gear, and with a smile!
- What education and/or training do you have that relates to your work?
Our team has managed moves, junk removal, and hauling in the residential and commercial sectors for the past 15 years!