Concrete T Construction

We regret that your experience was not what you expected and we want to clarify what happened in an objective and professional manner. From the first contact, we provided you with personalized advice, helped you calculate your estimate and offered you the most affordable options for your project and even offered discounts. We kept in constant communication to answer your questions and coordinate every detail of the work, which already had a scheduled date and time for execution. As part of our work policy, we request a 50% advance payment for the purchase of materials and other operating costs. This is a common practice in our sector and we have multiple clients who have worked with us under these conditions without any inconvenience. You agreed to this agreement and made a partial payment to us for the acquisition of the necessary supplies. However, you later decided to cancel the project and requested a refund of your money. We proceeded with the corresponding refund, deducting only the cost occurred to our business since we invested extensive time and resources in planning your project for a week. We are a serious company committed to our clients, with a history of successful work and satisfied clients. If you wish, we can provide you with references from clients who have worked with us and can attest to our transparency and professionalism. We work with total ethics and always seek to provide the best service possible. We regret your decision and wish you success in your future projects. Sincerely, Concrete T Construction