FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing at Rare Perfection Cleaning is tailored to the unique needs of your home. It’s based on the square footage, the level of your home, and the number of bedrooms and bathrooms. Additional factors like mold, built-up grease, or the overall condition of the space may also affect pricing. We offer discounts for first-time customers as a welcome to our services. Please note that we have a cancellation policy to ensure fairness and efficiency for all clients. Cancellations made less than 48 hours before your appointment will incur a $100 cancellation fee. Same-day cancellations will be charged the full cost of your scheduled services. We value your time and appreciate the same courtesy to our team!
- What is your typical process for working with a new customer?
Our process for working with a new customer at Rare Perfection Cleaning is simple and tailored to your needs. First, we start with a consultation where we discuss your cleaning requirements, preferences, and any specific areas of focus. Next, we provide a customized cleaning plan and quote based on the size and condition of your space. Once you approve, we schedule your service at a convenient time for you. On cleaning day, our professional team arrives fully equipped and ready to deliver exceptional results. After the service, we follow up to ensure your satisfaction and make any adjustments as needed. Our goal is to build a long-lasting relationship with you by providing consistent, high-quality cleaning every time.
- What education and/or training do you have that relates to your work?
Our team at Rare Perfection Cleaning is highly skilled and professionally trained in the best cleaning practices to deliver exceptional results. We have expertise in using industry-standard cleaning techniques, equipment, and products to ensure your space is spotless and safe. Additionally, we stay updated with the latest cleaning standards and practices through ongoing training and certifications, ensuring we meet and exceed expectations every time.