FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have an honest price guarantee. We determine how much space your items will take up in our 16 cubic yard truck (holds 8 full size pick up trucks) during our no obligation on site estimate. If you like the price we are usually able to take the items right then and there. You will never pay more than our original on-site estimate. If your items take up less space we will reduce the price accordingly. Our quotes are guaranteed in writing for 1 year.
- What is your typical process for working with a new customer?
We prefer to do an on-site, no obligation, free estimate. This keeps the estimate accurate and 100% guaranteed, in writing. If you like our price we can take the items then and there. At the completion of the job we prefer debit or credit card. We then donate any items we can and provide a donation receipt within 14 days, other materials are recycled. It is our mission to keep all reusable materials out of the landfill.
- What education and/or training do you have that relates to your work?
I am a seasoned professional, now local franchise owner, and I am here to help my community declutter with sustainable junk removal by donating, reusing, recycling and supporting local charities. You can find me on LinkedIn.