FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive rates with no hidden fees because surprises are for birthdays, not an HVAC repair. 😉 We also have seasonal discounts and special deals throughout the year, so check our website often for those!
- What is your typical process for working with a new customer?
We make it easy and stress-free – just like a perfectly cooled room! 😎 Reach Out – Give us a call or send a message, and we’ll schedule a convenient time to chat. Assessment – We’ll visit your home, evaluate your system, and discuss your comfort goals. Estimates on replacements are FREE with No Obligation to purchase! Clear Recommendations – No jargon, NO PRESSURE – just Honest advice and options that fit your needs and budget. Expert Service – Our team will handle the job with care and professionalism, keeping you informed every step of the way. Follow-Up – We’re not done until you’re comfortable! We’ll check in to make sure everything is working perfectly. Easy, friendly, reliable, and COOL – that’s how we roll! 😊
- What education and/or training do you have that relates to your work?
We’re not just cool – we’re qualified! 😎 Our team is made up of certified HVAC professionals with extensive training and hands-on experience. We’re licensed, insured, and factory-trained on Carrier and Goodman systems(we service All makes and models), so we know the ins and outs of keeping your home comfortable. We also stay up to date with the latest industry standards and technology to ensure you’re getting the most efficient and reliable service possible. When it comes to keeping you comfortable, we’ve done our homework! 😉