FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
WE OFFER BASE RATES FOR OUR SERVICES BUT THESE PRICES VARY DEPENDING ON SIZE AND SCALE OF THE JOB. WE DO OFFER DISCOUNTS FOR OUR SERVICES WHEN APPLICABLE.
- What is your typical process for working with a new customer?
WE OFFER A STREAMLINED APPROACH WHEN WORKING WITH CUSTOMERS. OUR TYPICAL PROCESS IS TO VALIDATE OUR CUSTOMERS SERVICE NEEDS AND CONCERNS FIRST, THEN WE LOOK TO NEGOTIATE THE BEST PRICING FOR THE CUSTOMERS BUDGET AND SERVICE. LASTLY, WE SCHEDULE A TIME AND DATE TO PEFORM THE JOB.
- What education and/or training do you have that relates to your work?
Our technicians are highly trained and specialized in water, fire, and mold extraction techniques as well as bio-hazard removal and transportation. We are trained and meet the standards of the institute of inspection cleaning & restoration certification. Our goal is to get your property or business back to pre-damage conditions. We use advanced equipment and removal techniques while documenting the entire process to validate your home or business is ready to occupy.