FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is straightforward and based on the size and complexity of the job. I always provide clear estimates before starting any work. There are no hidden fees, and I offer bundle discounts for multiple services like TV mounting, furniture assembly, and network setup.
- What is your typical process for working with a new customer?
I start by asking what the customer wants to achieve, then confirm the details like wall type, wiring preferences, and device placement. Once we agree on the setup, I arrive on time, complete the work efficiently, and double-check everything for safety and alignment before leaving.
- What education and/or training do you have that relates to your work?
I have a background in telecommunications and home technology from my time working at AT&T as a wire technician. I was trained in safe equipment installation, fiber setup, and network troubleshooting. That experience, combined with my hands-on home repair and mounting skills, helps me deliver precise, reliable work for every project.