We hired Top Notch Creations for our son 16th sneaker ball birthday party. Loved the decorations. They did a great job.
Top Notch Creations
Ajahna G.
Juanita did a wonderful job decorating for my mom’s 50th birthday party!! The family and guests were in awe of her work. She added nice touches and details to personalize the experience for the party. My mom’s reaction and facial expression absolutely concurred! Juanita has her own beautiful venue that we used for the party and it helped showed very well during the party. Juanita went ABOVE AND BEYOND to ensure this party went well for us. We appreciate you!
Details by Gerri’s Daughter
RRell M.
Alicia was very prompt in responding to our inquiry. She was very professional, polite and accommodating. She even provided a few great suggestions with choosing decor, which was really helpful. Overall, her customer service was great! I would suggest that she would be more personable with her clients. You build better rapport when you address someone by name. At some point I felt that she had forgotten my name.
Moreover, she provided the services that we agreed on, however, the balloon arch that she created for us did not meet our expectations. The color scheme was missing a color. The gold that we wanted was substituted for a pastel tan color.
The arch was underdeveloped because the half without the organic balloons was bare and we agreed it would contain pieces of fabric of our chosen color scheme, instead it was wrapped with a gold balloon inflated chain, which I said was fine in the moment because her and her staff was still working in the midst of the party and I had other things to be concerned with.
I provided additional balloons to meet the theme of the party which could have been used to make the arch appear fuller, but again I did not voice those concerns at the time once the party had started.
Additionally, the centerpieces that were created did not meet our expectations either. Again, not what I envisioned based on the pictures she provided showing what she could recreate.
So, all in all, our experience was mediocre, but I suppose the value was decent for what we received. Thanks again.
Invites By Licia
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