FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Unlike most services, we offer spay/neuter and rescue discounts off their first reservation with us. These are causes that we feel strongly about. For the owner, it's like getting part of your adoption or spay/neuter costs back for doing a good thing.
- What is your typical process for working with a new customer?
We would have the sitter meet with the owner and their pet (s). Then the owner will contact for the follow up after the meeting. If it's a go, then the owner will introduce herself and present a welcome folder of information to the client which contains, rates, policies, procedures, proof of insurance, references, etc.
- What education and/or training do you have that relates to your work?
I have been a pet sitter since 1996. I have had dogs since I was 6 years old. They have always been my passion. I completed a vet assistant course in 1983 but found that I was too sensitive and emotional, so I looked for the happier side, which is pet care. I make it a point to educate myself, as my clients rely on me for advice.