FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in offering upfront, transparent pricing to our customers. We provide onsite estimates to ensure you have a clear understanding of costs before we begin any work, with no unexpected fees or charges. Additionally, we offer special discounts for military personnel and senior citizens to help make our services more affordable.
- What is your typical process for working with a new customer?
Our process begins with a thorough 13-point inspection of your home’s plumbing system. This helps us familiarize ourselves with the condition of your plumbing and identify any potential issues. After the inspection, we’ll present you with several repair options to fit your needs and budget. Our goal is to always start and complete the work on the same day, ensuring minimal disruption to your routine.
- What education and/or training do you have that relates to your work?
Absolute Plumbing is led by Mike Chastain, the owner, who has over 30 years of experience in the plumbing industry and holds an Unrestricted Master Plumber's License. We are a fully licensed, insured, and bonded company, proudly serving the greater Atlanta area since 2008. Our team is highly trained to handle all types of plumbing needs with professionalism and expertise