FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should be aware that our pricing is transparent and competitive. We offer various discounts and promotions throughout the year, so it's always a good idea to contact our customer service team for the most up-to-date information. Additionally, we strive to be upfront about any fees associated with our services to ensure our customers have a clear understanding of the costs involved. If you have any specific questions about pricing, feel free to ask!
- What is your typical process for working with a new customer?
I can provide you with a general outline of how a typical process for working with a new customer might look like: Introduction: Getting to know the customer's needs, goals, and preferences. Assessment: Evaluating the customer's current situation and determining how your product or service can help. Proposal: Presenting a tailored solution or plan addressing the customer's needs. Agreement: Reaching an agreement on the terms, pricing, and timeline. Implementation: Putting the plan into action and ensuring smooth execution. Follow-up: Checking in with the customer to gather feedback, address any concerns, and build a long-term relationship.
- What types of customers have you worked with?
We work with all types of customers, residential and commercial.