FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and tailored to each project's specific needs. We offer free consultations to discuss your vision and provide an accurate estimate. As a thank you for their service, we offer a $500 discount to veterans and first responders.
- What is your typical process for working with a new customer?
We want your project to be a smooth and enjoyable experience. It all starts with a free visit to your property, where we'll discuss your ideas and take necessary measurements. We'll then provide a clear and comprehensive estimate. If the estimate aligns with your budget, we'll move on to the exciting design phase, using our state-of-the-art 3D studio to create a visual representation of your project. You'll have the opportunity to review and refine the design until it's perfect. Once the design is finalized and the contract is signed, we take care of all the technical details, including engineering plans and obtaining the necessary building permits. We'll keep you informed every step of the way during the construction phase, and we're always available to answer your questions. Upon completion, we'll do a final walkthrough together to ensure everything meets your expectations. Our ultimate goal is your complete satisfaction, and we stand behind our work with high-quality materials and skilled labor.
- What education and/or training do you have that relates to your work?
With over 600 completed pool projects, our team brings a wealth of hands-on experience to every job. We're also committed to staying at the forefront of the industry. We're members of multiple pool and spa trade associations, and our team participates in ongoing education to keep up with the latest techniques, materials, and best practices.