FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I aim to provide competitive pricing with a clear, straightforward rate structure. I charge $75 per hour, and for specific services like gutter rehanging, I offer per-unit pricing. While I keep costs consistent, I sometimes offer package deals, especially for recurring or bundled services, like a driveway and patio cleaning combo. I also inform clients upfront about any fees, such as for extra-large spaces or hard-to-reach areas.
- What is your typical process for working with a new customer?
My process begins with a consultation to discuss the customer's needs in detail, either in person or over the phone. Once we identify the scope, I provide a transparent estimate and walk the client through the project. I’m big on demonstrations, so I often show results on a small section to let the customer see the quality of work. From there, I schedule the job at their convenience, keep communication open throughout, and follow up afterward to ensure satisfaction.
- What education and/or training do you have that relates to your work?
I have hands-on experience in professional cleaning and property maintenance, along with specialized training in pressure washing techniques. Additionally, I stay updated on the latest cleaning solutions and tools, like high-performance pressure washer nozzles and environmentally friendly detergents, to deliver safe and effective results.